Practical IT support. Business-level experience.
Computer repair, secure remote support, off-site service, networking, security operations, backup solutions and privacy-focused user guidance.

Support built around the way you work
Clear explanations, practical recommendations and support for home users, professionals and businesses.
Computer Repair
Diagnosis and repair for slow, unstable or unresponsive computers, plus system upgrades and operating-system support.
Remote & Off-Site Support
Remote troubleshooting when appropriate, with off-site diagnosis, repair and configuration for work requiring hands-on attention.
Business Networking
Planning, setup and troubleshooting for routers, wireless networks, wired infrastructure, connectivity and network security.
Security Operations
Malware and unwanted-software removal, endpoint hardening, security reviews and practical risk-reduction guidance.
Backup & Recovery
Backup planning, data protection, system imaging, operating-system recovery and assistance with recoverable data-loss situations.
Privacy Guidance
Lawful privacy, digital-safety and secure-communications guidance for users who want to reduce unnecessary online exposure.
From everyday repairs to demanding network environments
Robert “Bo” Reichenbach brings decades of hands-on computer, network and technical-support experience. Previous work includes Windows systems, servers, routers, wireless infrastructure, system imaging, upgrades, backup solutions, technical support and project leadership.
- Managed the IT and computer requirements of more than 30 events annually.
- Planned and implemented a wireless internet service for the Ottawa Congress Centre.
- Installed Wi-Fi coverage designed for a load of more than 600 users.
- Provided technical support for conferences, computers, operating systems, routers, networks and audiovisual equipment.
- Hired and trained a team of 30 employees and supervised operational work.
Trusted where preparation and reliability matter
Past recognition includes dedicated service and contributions to the organization of the 52nd Annual Session of the NATO Parliamentary Assembly. The Royal College of Physicians and Surgeons of Canada also thanked Bo for planning and executing computer-equipment and support arrangements for its annual conference, noting favourable comments about the event.
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